Movintracks Support

We know there is a learning curve to all new tech. You have questions, we have answers.

For Marketers

Watch our 2 minute tutorial below or visit our docs page to learn how how to use the campaign dashboard. You can also find some answers in the FAQ.

For Developers

Learn more on how to integrate our SDK at movintracks SDK docs, how to use our API at movintracks API docs. You can also find some answers in the FAQ.

FAQs

We hope this support page helps ensure Movintracks is as easy to use as possible. We have broken down the most common questions here.

Top Pre-Purchase Questions

Check out the answers to learn more on questions such as:

  • What hardware do you work with and recommend?
  • What analytics can we use?
  • Can we white-hat your product?
  • What differentiates Movintracks and competitors?

 Top Client Questions

Check out the answers to learn more on questions such as:

  • I can’t get my beacon working – how can I troubleshoot it?

  • Can we use more than one UUID

  • Could you explain what the geo-fence exactly does and why we need it?

  • What’s new in Movintracks 2.0?

Other Pre-Purchase Questions

Check out the answers to learn more on questions such as:

  • Is support included?
  • Is it possible to up-scale on-the-fly once demand rises at our end?
  • When will I get login credentials?
  • How long have you been in business?

Other Client Questions

Check out the answers to learn more on questions such as:

  • Which social network sites are compatible with the Movintracks CMS?
  • Could you explain what the geofence exactly does and why we need it?
  •  What is ¨Wake Up Devices
  • Do we push  the ¨renew¨ button each time we were installing a SDK on a new APP?

¨Because of the quality of the service and the excellent customer care, I would recommend Movintracks.¨

Judith Gómez  – Head of Mobile Strategy at iProspect Spain

Still have questions?

 

Get in touch anytime with our support team at support@movintracks.io, and we will be more than happy to help.